Shipping Rates & Policies

Terms of Sale:

Net 30 days to companies that have been credit approved by Flash Furniture management. Otherwise payment in advance will be required. We do accept most major credit cards. In order to keep our pricing the lowest in the country, we will charge a 2.5% convenience fee for MasterCard, Visa and Discover transactions, and 3% for American Express transactions. These fees are subject to change. Click here for a Credit Application.

Service Policy

We pride ourselves on delivering the best possible service. When you submit an order with us, we begin processing your order immediately. Most orders submitted before 2pm EST ship same day. Because of how fast we process your order, we cannot guarantee cancellation or modifications once an order is submitted. Our goal is to provide you with the highest level of service and we thank you for your business!

Pricing Information

Flash Furniture reserves the right to change prices for products offered by Flash Furniture at any time.

Returned Goods

Returned merchandise will not be accepted unless authorized in writing prior to return. The merchandise and cartons must be in "NEW" condition upon receipt in our warehouse.

All returned products will be subject to a 35% restocking fee and the return shipping fees.

Shipping Information

Flash Furniture offers exciting freight programs. Choose from our standard FOB pricing and our "landed" pricing program with freight already included. Standard shipping by Flash Furniture is Dock-to-Dock service only. If you require any additional services, such as a liftgate, or to the first threshold, additional charges will apply.

At Flash Furniture, we pride ourselves on having one of the quickest, most efficient shipping programs in the nation. Fast, economical shipping is one of many assets that set us aside from our competition. Just like everyone else in the furniture industry, Flash Furniture ships out FOB Origin which means once a shipment is in the carrier's hands, it is the consignee's responsibility to inspect the shipment before signing for receipt of it. Solely providing a signature on the paperwork the driver presents at the time of delivery confirms you are signing that you have received the shipment completed and in good order.

We recommend that all of our valued dealers thoroughly inspect shipments at the time of delivery. Any abnormalities, shortages, or damages must be noted on the delivery receipt at the time of delivery. All boxes should be opened for inspection and pieces counted to ensure a complete delivery. Make the driver wait while you review the shipment and notate any damage on the delivery receipt; write "DRIVER REFUSED INSPECTION" when signing the delivery receipt in the unlikely event a driver will not wait. Failure to notate the delivery receipt at the time of delivery terminates any and all claims that can be filed on damaged merchandise.

We encourage our dealers to further educate their partners, end users, and warehouse staff whom will be receiving LTL deliveries of this information in an effort to minimize losses and delays from freight claims.

Our warehouse staff takes great care in shipping our merchandise to minimize the risk of freight damage. We continually refine our outbound shipping process and ensure that we include sufficient packaging, corner boards where necessary, and no pallet overhang. We’ve included some examples of our outbound shipments as examples of the quality and care we take in processing our orders.

packaging packaging packaging packaging

Please Note:
  • Products contained in our FOB Sections will ship FOB.
  • Products shipping to a residential address will incur additional fees beyond standard Landed pricing.
  • Shipments to Manhattan, Bronx, Brooklyn, Queens, Staten Island, Long Island, and all other areas of New York City will ship FOB only.
  • Shipments sent to subsidiary islands within the contiguous United States may be subject to additional shipping charges.
  • Freight rates obtained from this website are subject to verification before orders are processed. In rare circumstances, additional freight charges may be necessary due to unique shipment characteristics and circumstances. We will contact you before processing your order if there are any issues.
  • All Products ship RTA (Ready-to-Assemble) unless specified otherwise.

Shipping Times

Most orders will ship the same business day.

Content Policy

Starting February 19th, 2019. Flash Furniture content is not to be altered, substituted, or disseminated. Flash Furniture content may only be utilized in its original form or as approved in writing by Flash Furniture. Flash Furniture detail pages on various marketplaces are not to be altered, substituted, or disseminated. We also expect good pricing behaviors in the marketplace to eliminate destabilization of our brand. Any Ecommerce Dealers that choose not to adhere to this new program will be subject to being delisted.

For Latin American orders (Para Ordenes en Latino America)

Contact (Contactar a): GOMEZ LOGISTICS, LLC / Distribuidor Exclusivo
Telephone: 904-480-6291